Quantcast
Channel: Zenoss Community: Message List
Viewing all articles
Browse latest Browse all 1118

SNMP Agent Down issue

$
0
0

I have a weird issue with one of my device types (ie linux based firewall).

When I restart SNMP service on the firewall, I start getting these two errors in Zenoss:

SNMP agent down - no response received.

Unable to read processes on device XXXXX; Timeout on device.

 

When I check the status of the device in Zenoss, everything seems to be ok. I can do a snmpwalk, modeling. There are no red lights. The only thing I've noticed is that device performance data is not being collected.

 

To fix this, I restart zenperfsnmp and zenprocess daemons and these two errors go away and data starts to be collected.

I dont want to do that every time I do maintenance on a firewall.

 

I tried running zenperfsnmp with debugging enabled just to that device. I did not see any errors.Everything was processed and retreived.

 

Any ideas? or can somebody point me in the right direction for troubleshooting this?

 

Thank you .


Viewing all articles
Browse latest Browse all 1118

Trending Articles